Click here to view the purchase options for the Carbone Panoramic Head
30 Days no questions - RETURNS POLICY
This returns policy covers 360Precision branded hardware products sold and shipped via only. Orders placed via our partner websites or resellers fall under the refund policies of such 3rd parties and resellers. Please note that our returns policy does not affect your statutory rights if the product/s are covered by the DSR Act.

Distance Selling Regulations UK
You have the right to cancel your order within seven working days of delivery of your order. The DSR act applies to all standard 360Precision Atome rotators only. Custom Absolute, built-to-order Absolute, Adjuste MK2 or Adjuste Giga heads are not covered under the DSR act.

All 360Precision products are covered by 360Precision's own change of mind 30 day return policy.

For goods returned which are not faulty a full refund will be given. Please retain receipt for proof of posting to obtain your refund.

360Precision's Return Policy

The 30 day returns policy does not apply to built-to-order Absolutes or any parts made to a customers specifications.

All other products may be returned within 30 days for a full no questions asked refund.

Please note that our returns policy does not affect your statutory rights if the product/s are covered by the DSR Act.

Full refunds minus any outbound and inbound shipping costs, re-stocking and or any other fees including exchange rate fluctiations, payment processing fees etc will be processed within 30 business days of receipt of the returned item. We will notify you via email the full amount of the refund.

Hardware items purchased as part of a software bundle can be returned but the amount refunded for the 360Precision product may not be the full retail price. Hardware bundles consisting of multiple hardware products must be returned as a full bundle. The cost of any item included in a hardware bundle not returned to 360Precision Ltd be will deducted in full from any refund issued. Please be aware that the items individual cost can be higher than its bundled component cost.

All software sales are final and governed by the developers terms and conditions. For the sofware terms and conditions please visit the developers websites outlined below:


Autopano Pro:

Product Replacements or exchanges

Simply return the product in it's original packaging and we will either replace the damaged/worn part or send out a replacement products.

All returns should be sent to the following address:

360Precision Address
360Precision Ltd
Holly Cottage
Barton Lodge
Steeple Aston
OX25 5QH
  360Precision Ltd
Holly Cottage, Barton Lodge
Steeple Aston, Oxford OX25 5QH
United Kingdom


Click here to learn more about the 360Precision Carbone Panoramic Tripod Head Click here to learn more about the 360Precision Adjuste MK2 panoramic tripod head Click here to learn more about the awesome, lightweight 360Precision Atome panoramic rotator